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Emelda Nwuna
@emeldaemels
RN, Medical VA, Telehealth and Patient Care Support, Medical Intake Coordinator
Nigeria
Sobre mí
I am a Registered Nurse and Medical Virtual Assistant who understands how important it is for patients to feel heard, supported, and cared for. I specialize in telehealth support, patient care coordination, patient support, and medical intake. I help healthcare teams with patient communication, intake, scheduling, follow-ups, EHR/EMR tasks, and administrative support. I bring clinical knowledge, empathy, attention to detail, and HIPAA compliance to every patient interaction and workflow I support, while handling sensitive information with care and professionalism.
Habilidades
Emelda Nwuna
desconectado •
Tiempo medio de respuesta: 2 horas
Revisa mis servicios
Asistencia general
I will be your medical virtual assistant for telehealth support
Experiencia laboral
Patient Care Coordinator and Clinical Support
Mater Misericordiae University Hospital • Tiempo completo
Nov 2022 - Nov 2025 • 3 yrs
• Coordinated 30–50 patients on busy clinic days while maintaining organized patient flow and appointment schedules. • Managed patient appointments and provider calendars based on availability, helping keep daily clinic operations organized. • Supported patients with professional communication, appointment coordination, follow-ups, and general care-related inquiries. • Completed patient intake and accurately documented relevant patient information in EHR systems. • Assisted with medical documentation and maintained accurate, organized electronic patient records. • Supported insurance verification and helped ensure patient information was available for the appropriate healthcare workflow. • Followed up with patients regarding appointments, care instructions, referrals, and other required next steps. • Assisted with referral coordination by helping process and track referrals according to established clinical workflows. • Collected and accurately documented patient vital signs and other clinical information before consultations. • Supported healthcare providers with patient coordination, documentation, scheduling, and day-to-day clinical workflows. • Handled sensitive patient information with professionalism, confidentiality, and attention to HIPAA compliance.
