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elvamassimba

Elva Massimba

@elvamassimba

French Customer Support Specialist and Virtual Assistant

Marruecos
Francés
Parte de la información aparece en idioma inglés.
Sobre mí
French native customer support specialist with 13 years of experience in call centers. I handle email, chat and phone support, order tracking, complaints and after-sales service. Organized, reliable and 100% remote-ready. I help entrepreneurs and small businesses deliver professional French customer support so they can focus on growing.... Lee más

Habilidades

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elvamassimba
Elva Massimba
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Mensajes y correos electrónicos
I will be your french VA for admin, customer support and CRM
DeUSD 15 / proyectoMás información
Mensajes y correos electrónicos
I will provide french ecommerce customer support and order tracking
DeUSD 15 / proyectoMás información

Experiencia laboral

Self_Employed

Customer Service Advisor

Self Employed • Tiempo completo

Jan 2011 - Present • 15 yrs 6 mos

Handling inbound and outbound calls, email and chat support, order tracking, complaint management and after-sales service for French-speaking customers. Using CRM tools including Salesforce, Zendesk, HubSpot and Diabolo.