Rebecca A

AI Automation Specialist | AI Receptionist | UGC Video Ads

Self Employed • Trabajador autónomo

Apr 2024 - Present • 2 yrs 3 mos

-Design and implement AI automation solutions to streamline business processes and save time. -Set up 24/7 AI receptionists and voice agents to answer calls, qualify leads, and capture customer information. -Integrate AI systems with CRMs, calendars, email, and SMS notifications for seamless workflows. -Create engaging AI-powered UGC and short-form video ads for TikTok, Instagram, Facebook, and YouTube. -Develop high-converting video content that helps businesses generate more enquiries and sales. -Automate lead capture, appointment booking, and customer follow-up to improve conversion rates. -Optimise AI workflows to reduce missed opportunities and enhance customer experience. -Provide ongoing support, testing, and performance improvements to ensure reliable AI solutions.

Digital Business & Technology Specialist

Self Level • Trabajador autónomo

Feb 2011 - Mar 2024 • 13 yrs 1 mo

-Managed digital business operations across e-commerce, online marketplaces, and digital marketing platforms. -Created engaging marketing materials, social media content, graphics, and branded assets using industry-standard design tools. -Built and optimised e-commerce stores, product listings, and sales funnels to improve customer experience and conversions. -Produced and published digital products, including books, guides, and online content for global marketplaces. -Implemented digital marketing strategies across social media, including email marketing. -Worked with a wide range of business software, AI tools, CRM systems, automation platforms, and productivity applications to improve efficiency. -Analysed performance data and implemented continuous improvements to increase engagement, traffic, and sales. -Researched market trends, customer behaviour, and competitor activity to identify new business opportunities and support business growth.