Ella Richard

Website QA Tester & Maintenance Specialist

Mar 2025 - Present • 1 yr 8 mos

As a Freelance Website QA Tester and Maintenance Specialist, I focus on helping website owners and digital agencies identify website problems, verify functionality, and maintain a professional online presence. My approach combines structured website testing, careful inspection, and clear reporting to help clients understand what needs attention and how issues can be addressed. My areas of work include: • Website Functionality Testing: Checking navigation menus, buttons, links, contact forms, and key user journeys to identify unexpected behaviour. • Cross-Device Quality Checks: Reviewing website layouts and usability across desktop and mobile screen sizes to identify display inconsistencies. • Website Error Identification: Documenting broken links, missing images, layout problems, outdated elements, and other observable defects. • Website Maintenance Support: Assisting with agreed content updates, page checks, and routine quality reviews within the website platform and tools I support. • Issue Documentation: Providing clear descriptions, affected URLs, screenshots, reproduction steps, and practical recommendations to support efficient corrections. • Post-Fix Verification: Retesting reported problems after corrections and documenting whether the expected behaviour has been restored. I understand that website issues can affect user experience, credibility, and the customer journey. My goal is to help clients identify problems early, communicate findings clearly, and maintain consistent website quality. I value attention to detail, confidentiality, organized workflows, and professional communication. I work to ensure every agreed task has a clear scope and a useful deliverable. I welcome opportunities to collaborate with web design agencies, digital marketing teams, and website owners who need dependable website testing, maintenance support, and ongoing quality assurance.

Freelance Technical SEO & Website QA Specialist

Feb 2025 - Present • 1 yr 9 mos

As a Freelance Technical SEO and Website QA Specialist, I help website owners, web design agencies, and digital marketing teams identify website issues and turn technical findings into clear, actionable recommendations. My work focuses on website quality assurance, technical SEO checks, website error detection, and pre-launch testing. I aim to help agencies identify potential problems before handover, maintain website quality, and deliver a more reliable experience for their clients. My services include: • Website QA: Checking webpages for broken links, missing images, navigation issues, layout inconsistencies, and mobile usability concerns. • Technical SEO Audits: Reviewing relevant technical SEO elements, including page titles, meta descriptions, heading structure, sitemap accessibility, robots.txt, and indexability signals. • Website Functionality Testing: Testing agreed user journeys and contact forms, documenting reproducible issues, and comparing expected behaviour with actual results. • Audit Reporting: Preparing clear reports with affected URLs, screenshots, issue descriptions, priority levels, and practical recommendations. • Follow-up Checks: Retesting agreed corrections and documenting which issues have been resolved and which still require attention. I understand that agencies need more than a list of errors. They need accurate findings, clear communication, organized documentation, and reports that developers and clients can easily understand. I prioritize attention to detail, confidentiality, reliable communication, and a structured approach to every project. I also distinguish confirmed issues from suggestions and automated tool warnings, helping clients make informed decisions about the next steps. I welcome opportunities to support agencies with white-label website QA, technical SEO reviews, website maintenance checks, and pre-launch quality assurance. Each project is scoped according to the website, agreed checks, and required deliverabl.