Elisabetta

Yacht Management

Aug 2024 - Present • 1 yr 10 mos

Daily yacht administration and operations. Maintain compliance records and audit documentation (ISM, ISPS, MLC). Coordinate crew contracts, certifications, payroll, travel, and visas. Liaise with captains, crew, agents, and internal departments. Arrange port bookings, berth reservations, and logistics. Manage fuel orders and vessel supply coordination. Assiste with insurance quotations and claims administration. Monitor operational expenses and budget performance. Prepare monthly management and financial reports. Coordinate maintenance updates and technical defect follow-up. Support refits, shipyard periods, and project planning. Organize business travel and processed expense claims. Train crew on internal system and reporting systems. Maintain confidential records with strong attention to detail. Emergency response and operational support activities. Main point of contact for the team in Monaco and Palm Beach Coordination across teams and senior management. Yacht allocation and workload distribution to maximize global efficiency. HR processes including recruitment, CV screening, and interviews. Business development through client relationship and portfolio growth. Events planning and coordination for diverse guests - captains, owners, partners. PR and partnership initiatives. Deliver training and ongoing team development workshops. Prepare performance assessments and operational reports.

Account manager - Marketing

Dec 2022 - Sep 2024 • 1 yr 9 mos

Specialized in yachting, real estate, and motorsport industries. Managed end-to-end client acquisition, consultancy, strategy, and project delivery. Developed business development strategies and managed client relationships. Led website creation, branding, and digital project management. Conducted audience profiling to define and target key segments. Managed social media strategy, content creation, and optimisation. Planned and executed private events and press presentations. Created and managed Google Ads campaigns (Google Ads certified). Developed SEO strategies and performance optimisation. Produced and optimised digital content across text, image, and video. Managed PR and reputation strategy. Provided consultancy and analysis across digital marketing channels. Managed cross-department teams to ensure effective client delivery and execution.