e
elena_zhang2

Elena Z

@elena_zhang2

CS Engineer

China
Chino, Español, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a proficient CS Engineer and Purchasing Specialist with extensive experience in the electronics manufacturing industry. I specialize in English and Spanish technical communication, cross-cultural project coordination, and supply chain management. I have a strong background in quality management processes, including IATF 16949 and ISO standards, and I am dedicated to meeting challenging goals through effective customer support and problem resolution.... Lee más

Habilidades

e
elena_zhang2
Elena Z
desconectado • 

Revisa mis servicios

Mensajes y correos electrónicos
I will help you communicate with chinese suppliers

Experiencia laboral

Gigabyte_Technology

CS Engineer

Gigabyte Technology • Tiempo completo

Sep 2023 - Present2 yrs 11 mos

Provide end-to-end English interpretation and technical communication support for global customers. Act as the primary contact for overseas customer visits and on-site support, coordinating production, engineering, and quality teams. Manage customer complaints for motherboards and servers, driving root cause analysis (RCA) and corrective actions (CAPA). Support customer audits and compliance activities based on international standards including IATF 16949 and ISO 9001.