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CS Engineer
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CS Engineer
Gigabyte Technology • Tiempo completo
Sep 2023 - Present • 2 yrs 11 mos
Provide end-to-end English interpretation and technical communication support for global customers. Act as the primary contact for overseas customer visits and on-site support, coordinating production, engineering, and quality teams. Manage customer complaints for motherboards and servers, driving root cause analysis (RCA) and corrective actions (CAPA). Support customer audits and compliance activities based on international standards including IATF 16949 and ISO 9001.