e
edgarrido

Edgar G

@edgarrido

Customer Support Specialist

México
Español, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Bilingual Customer Support Specialist with experience in high-volume call center environments supporting U.S. clients. I am skilled in resolving customer issues, handling account inquiries, and delivering efficient and empathetic service. I am comfortable working with CRM systems, scheduling tools, and remote collaboration platforms.... Lee más

Habilidades

e
edgarrido
Edgar G
desconectado • 
Tiempo medio de respuesta: 2 horas

Revisa mis servicios

Traducción
I will professionally translate english to spanish and spanish to english manual
Atención al Cliente
I will provide professional bilingual customer support in english and spanish

Experiencia laboral

Teleperformance

Customer Support Agent

Teleperformance

Jun 2024 - Aug 20251 yr 2 mos

Supported customers of a major U.S. rental car company handling reservations, extensions, and billing inquiries. Resolved service issues while maintaining strong customer satisfaction. Collaborated with team members to resolve complex cases and improve response times.