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eddah_wakaba

Watiri Wakaba

@eddah_wakaba

Customer Support Specialist

Kenia
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I'm Eddah! 😊 A warm, dedicated Customer Support Specialist & Virtual Assistant helping e-commerce stores and small businesses turn everyday inquiries into loyal customers. 🎧 Customer Support & Live Chat: fast, friendly replies to emails, chat & DMs 🧩 CRM & Lead Management: organized follow-ups so no lead is forgotten 🔄 Workflow Automation: learning Zapier & Make.com to save you time 📥 Email & Calendar Management: clean inbox, smooth scheduling I bring real empathy, fast learning, and genuine care for your customers. Let's chat about how I can support your business!... Lee más

Habilidades

e
eddah_wakaba
Watiri Wakaba
desconectado • 

Revisa mis servicios

Atención al Cliente
I will manage your customer support and CRM
DeUSD 15 / proyectoMás información

Porfolio

Experiencia laboral

LinkedIn

Customer Support & CRM Specialist

LinkedIn • Freelance

Aug 2026 - Present • 2 mos

I built real experience in customer support, CRM, and lead follow-up through a project I did on my own. I studied a real estate company in Kenya, mapped out how they talk to customers, and created real systems to help them respond faster and follow up better. I am also learning HubSpot CRM to manage contacts and track a sales pipeline, and Make.com and Zapier to automate simple tasks like sending follow-up messages, so nothing gets missed. I practice these skills through real customer scenarios, not just theory, so I can bring real value from day one.