
Abre Karam
eCommerce Virtual Assistant eBay Expert
Habilidades

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Porfolio
Experiencia laboral
eBay Virtual Assistant |Amazon Tax Exemption, Dropshipping & Account Management Specialist
Now - Now • Trabajador autónomo
Jul 2021 - Present • 5 yrs 1 mo
As an eCommerce Virtual Assistant with 5 years of experience, I specialize in providing professional support for eBay, Amazon, and AliExpress. I have comprehensive knowledge of eBay account management, including creating and managing both Buyer and Seller accounts, product listing, listing optimization, order management, customer support, and marketplace best practices. My expertise includes eBay policies and compliance, seller performance management, handling feedback (positive, neutral, and negative), return requests, cancellations, refunds, item not received (INR) cases, item not as described (INAD) cases, and resolving customer service issues professionally. I also have experience identifying and assisting with common eBay account restrictions and policy-related issues, including MC011 and other account review or limitation cases, while following eBay's policies and procedures. In addition, I have hands-on experience with Amazon Buyer account operations, Amazon order placement, Amazon Tax Exemption setup and management, and AliExpress order placement and supplier coordination. I am committed to delivering accurate, reliable, and result-driven eCommerce support with excellent communication, attention to detail, and a strong focus on client satisfaction.