
Dulcie D
Business Strategy, Innovation and Consulting Analyst
Habilidades

Revisa mis servicios

Experiencia laboral
Business Research and Development Analyst
Home • Tiempo completo
Feb 2026 - Aug 2026 • 6 mos
● Conduct market research and competitive analysis to identify industry trends, opportunities, and strategic growth areas. ● Architect comprehensive Business Model Canvases (BMC) and strategic value chain models for enterprise clients (including telecommunications infrastructure), identifying key revenue monetisation streams, operational efficiencies, and cost-avoidance structures. ● Supported the development of research reports, presentations, and go-to-market strategies for internal and client use. ● Assisted in end-to-end business development by authoring high-impact proposals, Point of View (POV) documents, target client account maps, client identification & opportunity mapping, and drafting RFP reports. ● Conduct global market research, macroeconomic sizing, and competitive benchmarking (spanning US, UK, and Pan-African markets) to drive go-to-market strategies and expand client service offerings. ● Manage stakeholder engagement using CRM tools. ● Formulated structured organograms and operating model assessments across target financial and telecommunications sectors to diagnose structural inefficiencies and highlight process improvement areas.
Business Analyst (Project Based)
Standard Bank • Tiempo completo
Feb 2026 - Apr 2026 • 2 mos
● Supported a 3-month consulting project within Corporate & Investment Banking focused on operating model, process mapping and data management optimisation. ● Developed process maps and RACI matrices. ● Supported stakeholder requirements gathering, and contributed to change management and workflow alignment across the data office within the organisation. ● Analysed and documented "As-Is" and "To-Be" workflows for critical data pipelines, identifying bottlenecks to improve operational efficiency and data lineage transparency. ● Facilitated cross-functional workshops with data practitioners to translate complex business requirements into actionable data management specifications. ● Utilised business analysis tools and methodologies such as Draw.io, Lucid Charts, Aris for process mapping and mapping ‘As-Is” and “To-Be” workflows.
Research Assistant
University of Johannesburg • Tiempo parcial
Jun 2024 - Nov 2025 • 1 yr 5 mos
● Qualitative and quantitative data collection, research methodology design and academic writing ● Leveraged data analytics (Power BI, SQL) during my master’s in Innovation and Sustainable Development to analyse 20+ datasets, identifying trends in sustainable innovation and organizational transformation within developing economies. ● Coordinating cross-functional research projects (e.g. Globelics and Africalics conferences) involving academic and industry partners ● NRF liaison as a member of the Globelics Conference planning committee aiding in cross-functional collaboration with NRF, Globelics, Dept of Science, Technology & Innovation and IDRC-CRDI Canada for sustainability goals and policies discussion.