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Dominique S
@dsimmons_00
Customer insights for teams and Interview coaching for UX careers
Estados Unidos
Inglés, Español
Sobre mí
You're working hard, but the results aren't showing up yet.
I'm a CX strategist and UX researcher with 10+ years of experience, most recently in big tech supporting enterprise data and AI products. I'm also a Certified Notion Administrator.
For teams: customer and user interviews, Voice of Customer programs, research repositories and ResearchOps systems in Notion, and AI adoption for non-technical teams.
For UX job seekers: mock interviews, portfolio coaching, and prep built around the roles you're targeting.
You bring the effort. I bring the guidance.
Habilidades
Dominique S
desconectado •
Tiempo medio de respuesta: 6 horas
Revisa mis servicios
Preparación para la entrevista
I will run a personalized UX mock interview to help you get hired
Voz del cliente (VoC)
I will run customer interviews and build your voice of customer program
Porfolio
Experiencia laboral
Senior Customer Experience Program Manager
Microsoft • Tiempo completo
Sep 2023 - Oct 2024 • 1 yr 1 mo
-Developed program initiatives to better enable product teams to connect to and gather critical feedback from enterprise customers in exclusive advisory program -Conceptualized and facilitated workshop series to scale product team presentation preparation using customer driven best practices resulting in high quality sessions and learnings at flagship bi-annual enterprise customer event -Contributed to product storytelling by managing sensemaking activities for flagship enterprise customer events -Advised product and engineering stakeholders on implementing customer driven development which increases quality of customer-validated product plans -Collaborated with internal and external stakeholders to define program success measures and ensure program initiatives align with stakeholder needs
3 Reseñas
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jjun_88
Estados Unidos
Professional and knowledgeable about what the actual interview process looks like.
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thomasdunl
Estados Unidos
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Dominique provided great feedback and insights for my upcoming UX interview. She had me feeling more than prepared.
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ajaykumark274
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Provided great tips for improving my interviewing skills. Would definitely go with her again
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