Dorothy M

Email Campaigns

Fiverr • Freelance

Aug 2024 - Present • 2 yrs 2 mos

Freelance CRM and Marketing Automation Specialist focused on helping businesses connect their customer data, email marketing platforms, and automated marketing workflows. I specialize in building email automation systems that support lead generation, customer nurturing, sales follow-up, customer retention, and ecommerce marketing. My experience includes working with Klaviyo, ActiveCampaign, Mailchimp, Brevo, HubSpot, Salesforce, Zoho CRM, Pipedrive, Shopify, and WordPress. I create and optimize automated workflows including welcome sequences, lead nurturing campaigns, abandoned cart automation, customer onboarding, post-purchase emails, re-engagement campaigns, sales follow-ups, promotional campaigns, and customer lifecycle automation. I also configure audience segmentation, tags, custom fields, triggers, conditions, actions, lists, forms, and behavioral automation to deliver more personalized communication. My technical experience includes CRM and email marketing integrations, data synchronization, HTML email templates, responsive email design, landing pages, signup forms, lead capture workflows, campaign setup, automation testing, and troubleshooting. I help businesses organize their customer information and create automated processes that reduce manual work and improve communication with leads and customers. I combine CRM knowledge, email marketing strategy, marketing automation, and technical implementation to create structured systems that businesses can maintain and scale as their customer base grows.

Email Automation Specialist

Upwork • Freelance

Apr 2023 - Present • 3 yrs 6 mos

Freelance Email Automation Specialist helping businesses build, manage, and optimize automated email marketing systems. My work focuses on email automation, marketing automation, customer journey mapping, email campaign management, CRM workflows, audience segmentation, and conversion-focused email sequences. I specialize in creating automated customer journeys that deliver the right message at the right stage of the customer lifecycle. I have worked with popular email marketing and automation platforms including Klaviyo, ActiveCampaign, Mailchimp, Brevo, HubSpot, and Shopify. My services include welcome email automation, abandoned cart flows, post-purchase sequences, lead nurturing, customer win-back campaigns, promotional campaigns, newsletters, email segmentation, behavioral automation, tagging, custom fields, lead scoring, and CRM integration. I also handle email template creation, responsive HTML email development, email landing pages, signup forms, lead capture systems, campaign setup, list cleaning, automation testing, troubleshooting, and workflow optimization. For ecommerce businesses, I help connect email marketing with Shopify and customer data to create personalized campaigns and automated sales journeys. My approach combines technical implementation with email marketing strategy, ensuring that automation workflows are organized, easy to manage, and aligned with business goals. I work with clients to turn manual email processes into structured and scalable marketing automation systems.

Email Marketing Expert

Fiverr • Freelance

Feb 2022 - Present • 4 yrs 8 mos

Email Marketing Expert specializing in email marketing strategy, email automation, marketing automation, customer segmentation, lead nurturing, email campaigns, and conversion-focused email communication. I work with businesses, ecommerce brands, startups, and service providers to build reliable email marketing systems that attract, engage, and retain customers. My freelance work includes creating automated email workflows, welcome series, abandoned cart emails, promotional campaigns, newsletters, customer re-engagement campaigns, lead nurturing sequences, and lifecycle email automation. I also work extensively with platforms such as Klaviyo, ActiveCampaign, Mailchimp, Brevo, HubSpot, and Shopify. My experience includes email list segmentation, subscriber management, CRM integration, automation workflows, campaign setup, email template design, HTML email development, responsive email design, landing page design, lead capture forms, and marketing funnel optimization. I create personalized email experiences based on customer behavior, purchase history, engagement, and lifecycle stages. I also troubleshoot automation issues, improve existing workflows, organize email lists, and connect marketing platforms with ecommerce stores and CRM systems. As a freelance email marketing specialist, I focus on creating practical, scalable, and conversion-oriented solutions that help businesses automate repetitive marketing tasks while maintaining a professional customer experience.