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dorcase_lesly

Lesly Nana

@dorcase_lesly

Native Bilingual French and English

Ruanda
Francés, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Software Engineering student at African Leadership University (ALU) in Kigali, specializing in the Frappe Framework, ERPNext, and Python development. Built and deployed a full Livestock Management System on Frappe. I deliver clean, scalable solutions tailored to real business needs. Native bilingual French and English — I work across both Anglophone and Francophone markets. Fast communication, Professional delivery, and Post-delivery support on every project.... Lee más

Habilidades

d
dorcase_lesly
Lesly Nana
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Traducción
I will translate french to english and english to french natively
DeUSD 5 / proyectoMás información
Aplicaciones Full Stack Web
I will customize, develop, and install erpnext and frappe applications for your
DeUSD 20 / proyectoMás información

Experiencia laboral

MTN_Group

Customer Service Representative

MTN Group • Tiempo parcial

Jun 2023 - Aug 2023 • 2 mos

Handled 50+ daily client interactions in English and French, resolving billing issues, SIM activations, and service complaints. Conducted outbound calls to re-engage 10–20 inactive accounts daily, contributing to a 9% increase in customer engagement.