I will optimise your genesys cloud setup and unlock reporting insights

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Haji

Reino Unido

Hablo Inglés

Unlock powerful data insights and optimize your contact centre systems

I’m a Contact Centre, Systems and Data Consultant with 15+ years’ experience helping businesses improve customer operations through smarter systems, reporting and automation. I specialise in Genesys C...
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Basic Quick Start Data Setup

  • Review your current Genesys Cloud environment
  • Configure 1 custom report or dashboard (call volume, handle time, etc.)
  • Provide exportable setup/template for easy reuse
  • Deliver clear, actionable recommendations

Ideal for small teams or quick wins to gain insight into your key metrics.


Standard Insight Boost Package

  • Everything in Basic, plus:
  • Setup up to 3 tailored reports or dashboards
  • Custom metrics, filters, and optimisation tips
  • 30-minute walkthrough call or detailed documentation

Perfect for growing teams who want deeper visibility and control over their data.


Premium Ultimate Genesys Cloud Power Package

  • Everything in Standard, plus:
  • Up to 6 fully customised reports and dashboards
  • Full system review and strategic reporting recommendations
  • Data extraction via Python automation and API integration
  • Deliver any Genesys data you need in an easy-to-use format
  • 1-hour expert consultation and detailed handover session


The complete solution to supercharge your Genesys Cloud automate, analyse, and act faster.

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optimise your genesys cloud setup and unlock reporting insights
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optimise your genesys cloud setup and unlock reporting insights

Tipo de negocios:

Corporativo

•

PYME

Sector:

E-commerce

•

Energía

•

Minorista y mayorista

Tipo de servicio:

Optimización de flujo de trabajo

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