David Morgan

Regional Operations Manager

AAMCO • Tiempo completo

Apr 2026 - Present • 3 mos

• Consulted directly with franchise owners and center leadership teams across 52 automotive service locations throughout Wisconsin, Illinois, Kentucky, Michigan, and Indiana and provided strategic guidance focused on staffing, sales performance, operational execution, and local marketing initiatives. • Transformed struggling locations by diagnosing operational inefficiencies, identifying leadership gaps, and implementing structured turnaround plans that improved execution standards, strengthened accountability, and enhanced overall business performance. • Guided franchise operators through business planning and performance improvement initiatives by analyzing operational trends, evaluating market opportunities, and recommending practical solutions designed to improve profitability and long-term sustainability. • Developed center managers through individualized coaching, leadership mentoring, and structured performance management processes that strengthened leadership capabilities and improved day-to-day operational execution. • Facilitated collaboration between franchisees and corporate leadership to ensure business objectives, operational standards, and customer service expectations remained aligned across the region. • Reinforced a systems-based leadership philosophy focused on process consistency, behavioral accountability, and disciplined execution to help franchise operators create stronger foundations for sustained growth. KEY ACHIEVEMENTS • Selected by executive leadership to train and mentor newly hired Regional Managers based on a demonstrated ability to develop leaders and improve business performance. • Elevated multiple underperforming franchise locations into stronger-performing business units through operational restructuring, leadership development, and strategic business coaching.