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dhruva_007

Dhruva M

@dhruva_007

Lifecyle and Marketing Automation Expert

India
Inglés, Hindi
Parte de la información aparece en idioma inglés.
Sobre mí
With 8+ years building marketing automation and customer journeys for enterprise brands, I set up the systems that turn one-time buyers into loyal, repeat customers. From email & lifecycle campaigns to CRM setup, segmentation, and integrations (Zapier, Mailchimp, Keap) — I make your automation actually work. Clear communication, honest advice, quick delivery. Let's build a funnel that runs while you sleep.... Lee más

Habilidades

d
dhruva_007
Dhruva M
desconectado • 

Revisa mis servicios

Gestión de campañas impulsada por IA
I will set up customer journey automation, segmentation, and campaigns
DeUSD 30 / proyectoMás información

Porfolio

Experiencia laboral

WebEngage

Customer Success Manager

WebEngage • Tiempo completo

Nov 2023 - Apr 2025 • 1 yr 5 mos

Managed customer success initiatives, ensuring clients effectively utilized the platform to achieve their business goals and maintaining high levels of customer satisfaction.

Netcore_Cloud

Senior Customer Sucess Specialist

Netcore Cloud • Tiempo completo

Mar 2020 - Nov 2023 • 3 yrs 8 mos

Account Specialist for major BFSI and E-commerce accounts including Kotak Bank, HDFC, and Nykaa. Acted as a POC between clients and internal teams (Engineering, Product, Sales) to handle technical customization and journey orchestration.