d
deskorapro

Ahmed D

@deskorapro

Customer Support and Back Office Specialist : Email and Ticket Management

Túnez
Inglés, Francés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a customer support and back-office professional with experience in international customer service and shipping operations. I can assist businesses with customer support tickets, email handling, order tracking, customer inquiries, and administrative tasks. I speak English, French, and Arabic. I am organized, detail-oriented, and committed to providing reliable, professional support while helping businesses improve their customer experience.... Lee más

Habilidades

d
deskorapro
Ahmed D
desconectado • 

Revisa mis servicios

Atención al Cliente
I will provide customer support, email and ticket management
DeUSD 10 / proyectoMás información

Experiencia laboral

Transcom

Customer Support & Back-Office Operations Agent

Transcom • Tiempo completo

Jan 2025 - Present • 1 yr 10 mos

Currently working in customer support and back-office operations, with experience supporting the German market and international operations. Responsibilities include handling customer inquiries, providing professional assistance, managing shipping-related cases, reviewing and categorizing information, and following operational procedures. Developed strong communication, problem-solving, time management, and organizational skills while maintaining service quality and accuracy.