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Rohit R
@desiknight
Senior Executive Logistics Operations Customer Management
Emiratos Árabes Unidos
Inglés, Hindi
Sobre mí
I am a Customer Service and Operations Professional with over 10 years of experience supporting international customers and handling complex escalations. I specialize in logistics coordination, CRM, and SLA compliance to ensure service excellence. My expertise includes resolving high-volume customer issues and utilizing data analytics to improve operational efficiency.
Habilidades
Rohit R
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Panel de datos
I will create an interactive excel dashboard using pivottables
Experiencia laboral
Data Analyst
Sterling • Tiempo completo
Dec 2014 - Jan 2019 • 4 yrs 1 mo
Analyzed operational datasets to identify business trends and workflow improvement opportunities. • Improved reporting accuracy through data validation, cleansing, and quality control processes. • Supported reporting automation and operational efficiency initiatives. • Conducted U.S.-based criminal background verification processes using court databases and third-party platforms. • Coordinated with courts and external agencies while maintaining compliance, confidentiality, and operational accuracy.
