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Youssef Dahshan
@deshojr
Estados Unidos
Inglés, Árabe
Sobre mí
Bilingual Virtual Assistant (English/Arabic) specializing in community management, sales support, and admin operations. I've managed partnerships and communications across 42 remote Web3 projects simultaneously — coordinating cross-timezone scheduling, moderating high-volume communities, and building SOPs from scratch, all independently. Currently studying Computer Science at Ain Shams University. I bring structure, fast communication, and follow-through to every project. Let's talk about what you need.
Habilidades
Youssef Dahshan
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will handle your inbound sales calls and customer support calls
Experiencia laboral
Collaboration Manager
NFT SolPad • Freelance
Dec 2021 - Jan 2024 • 2 yrs 1 mo
Managed partnership outreach and negotiations across 42 simultaneous NFT DAO projects, coordinating collaboration agreements and cross-community promotions. Served as primary point of contact for partner organizations, tracking active pipelines and ensuring commitments were met. Identified gaps in outreach processes and independently implemented improvements to increase conversion. Coordinated scheduling across multiple time zones without supervision.
Community Moderator & Operations Lead
Discord • Freelance
Dec 2021 - Jan 2024 • 2 yrs 1 mo
Moderated high-volume Discord communities, handling inbound questions and escalations as first-line support for hundreds of members. Documented community SOPs, onboarding flows, and escalation procedures alongside project leads. Managed community calendars and coordinated announcements, maintaining organized records of activity and events.
