Dee

Data Steward

Vacasa • Tiempo completo

Apr 2023 - Jan 2025 • 1 yr 9 mos

- Collaborated with internal matrix partners to triage issues and submit work requests, enhancing communication and problem-solving. - Researched and resolved complex issues and appeals, ensuring prompt resolutions and improved customer satisfaction. - Assembled reports and presentations to share insights and recommendations with stakeholders. - Acted as the sole administrator of a specialized metrics team, tracking key performance indicators for 30 individual team members to measure the success of campaigns.

Events & Member Relations Coordinator / System Administrator

Anderson Valley Winegrowers Association • Tiempo completo

Jan 2022 - Mar 2023 • 1 yr 2 mos

- Developed content for events by drafting and distributing promotional materials to increase attendance and engagement. - Managed administrative logistics of events planning, event booking and event promotions. - Coordinated administrative logistics for event planning, booking, and promotions to ensure smooth execution and participant satisfaction. - Assisted in content development for events, drafting and distributing promotional materials. - Developed and updated departmental records in the company CRM database.

Administrative Specialist

FK • Tiempo completo

Sep 2016 - Nov 2019 • 3 yrs 2 mos

- Corporate liaison between Farmer Relations, Communications and Marketing departments - Managed client correspondence and maintained records, contributing to overall office efficiency. - Served as a key point of contact among Farmer Relations, Communications, and Marketing departments to enhance collaboration. - Captured high-quality images of events and retail products to support promotional efforts. - Scheduled meetings, booked meeting rooms and prepared meeting agendas. - Improved business record-keeping by optimizing organizational approaches for client travel records. - Scheduled and taught in-class and online training sessions.