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dcarrasco_89

Daniel C

@dcarrasco_89

IT Support Technician

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Sobre mí
I am currently working as a Support Technician with a strong motivation to become a DevOps Engineer. I am a Linux and Windows system administrator with skills in Docker, Kubernetes, Ansible, and Git. I am dedicated to improving my technical expertise in cloud technologies and English every day.... Lee más

Habilidades

d
dcarrasco_89
Daniel C
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Administración del servidor
I will linux server troubleshooting and technical support
DeUSD 15 / proyectoMás información
Escritura técnica
I will write clear IT documentation, sops and technical reports
DeUSD 15 / proyectoMás información

Porfolio

Experiencia laboral

Self_Employed

Technical Support Engineer

Self Employed • Tiempo completo

Aug 2022 - Present • 4 yrs 1 mo

I work as a Technical Support Engineer at Tedial, supporting media and broadcast production environments. My experience includes Linux systems, Oracle databases, Kubernetes/OpenShift, storage platforms, tape libraries, backup processes, cloud storage integrations, and media workflow applications. I troubleshoot production incidents, analyze logs, review SQL queries, validate services, investigate backup and archive issues, and coordinate with internal teams and customers to resolve technical problems safely. My work also involves preparing clear technical explanations, documenting findings, and communicating recommended actions to clients. This has given me strong skills in problem solving, infrastructure support, system analysis, and customer-focused technical communication.