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Dawood A
@dawood7a
Shopify Customer Support and Chargeback Specialist
Pakistán
Inglés, Español, Holandés, Alemán, Italiano, Francés
Sobre mí
Hi, I'm Dawood, a Customer Support Specialist with 5+ years of experience helping eCommerce businesses deliver exceptional customer service. I specialize in Shopify customer support, email and live chat support, order tracking, returns, refunds, and chargeback assistance for PayPal, Stripe, and Klarna. I also work with Zendesk, Gorgias,Reamaze and Freshdesk. My goal is to provide fast, professional, and customer-focused support that helps businesses build trust and long-term customer relationships.
Habilidades
Dawood A
desconectado •
Revisa mis servicios
Atención al Cliente
I will be your shopify customer support representative for email, chat and disputes
Atención al Cliente
I will win chargeback disputes for klarna, paypal, and shopify
Porfolio
Experiencia laboral
Customer Support & Technical Troubleshooting Specialist
NordKapp • Freelance
Nov 2025 - Mar 2026 • 4 mos
We provide professional customer support and technical troubleshooting services for international e-commerce businesses, specializing in fast response handling, issue resolution, and customer satisfaction. Our role includes managing high volumes of customer inquiries via email and live chat, resolving technical issues, and ensuring a smooth customer experience from order to after-sales support.
