
David P
Web Developer, Resume Writer, IT Specialist
Habilidades

Revisa mis servicios


Porfolio
Experiencia laboral
Advisor II
Teleperformance • Tiempo completo
Feb 2024 - Mar 2025 • 1 yr 1 mo
Delivered customer technical support for a leading global consumer-technology ecosystem, assisting users with mobile devices, desktop computers, laptops, smartwatches, and cloud-based services. Researched and resolved complex inquiries, collaborated with internal teams to improve resolution times and customer retention, and mentored new team members.
Verification Specialist
Marriott International • Tiempo completo
Apr 2022 - Nov 2023 • 1 yr 7 mos
Verified client information, assessed payer suitability, and managed high-volume reservations while applying customer-specific rules to improve service success rates. Enhanced data accuracy, reducing errors ~20%; mitigated organizational risk; and streamlined high-volume reservation verifications, boosting operational efficiency.
Specialist
US Army • Tiempo completo
Mar 1999 - Jul 2014 • 15 yrs 4 mos
Facilitated property acquisition and compliance through briefings, monthly communications, and training, optimizing supply chain efficiency, accountability, and regulatory adherence. Trained supply team members on Installation Property Accountability, reported data using PBUSE software, managed the HAZMAT program, and improved operational readiness for forward units. Roles: MOS 96R (Ground Surveillance System Operator) and MOS 92Y (Unit Supply Specialist).