Dave

@dave_g_balido

Bookkeeping and Customer Support Specialist

Filipinas
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
6+ months of experience in Bookkeeping with a Philippine Government Agency. Recently mastered QuickBooks Online. I can do your time-consuming Journal Entries, Bank Reconciliation, Inventory Tracking, Financial Statement Reports. On top of Bookkeeping, I also have 5+ year experience in Customer Support. If your business receives several complaints or queries every day, I can handle up to 50 tickets/complaints per day. For pricing, feel free to message me. ... Lee más

Habilidades

d
dave_g_balido
Dave
desconectado • 
Tiempo medio de respuesta: 2 horas

Revisa mis servicios

Auditoría de libros
I will do accrual method bookkeeping as well as clean up on books
DeUSD 30 / proyectoMás información

Porfolio

Experiencia laboral

Accenture

Customer Service Associate

Accenture • Tiempo completo

May 2022 - Present • 4 yrs 2 mos

• Provide end-to-end support for international clients across billing, technical, and account management functions. • Recognized multiple times for achieving performance milestones and delivering exceptional customer experiences. • Handle escalations and complex complaints with empathy and efficiency, ensuring timely resolution and client satisfaction. • Implement fraud detection and information security protocols to safeguard sensitive data and maintain compliance. • Collaborate with cross-functional teams to improve service processes and enhance customer retention.