
Daniel G
Data Analyst
Habilidades

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Porfolio
Experiencia laboral
Data Analyst
Lean • Tiempo completo
Nov 2023 - May 2026 • 2 yrs 6 mos
Led 100% of the technical data migration from multiple external CRMs into HubSpot, executing custom code and data integrity audits. • Managed and customized HubSpot CRM by building automated workflows, landing pages, and forms for sales and marketing teams. • Analyzed large volumes of transactional data using Python and Excel to identify growth opportunities and operational bottlenecks. • Provided direct technical consulting and bilingual support (English/Spanish) for international clients.
Teleperformance
Tiempo completo • 1 yr 9 mos
Senior WFM Analyst
Oct 2021 - Aug 2022 • 10 mos
Implemented custom reporting systems and dashboards, achieving a 92%+ delivery rate on key operational and financial SLA metrics. Modeled annual forecasting and operational capacity planning, presenting data-driven action plans directly to global executive leaders in English and Spanish.
Junior Data & WFM Analyst
Nov 2020 - Oct 2021 • 11 mos
Modeled operational scheduling datasets, achieving 97% compliance on key KPIs through resource optimization. Evaluated operational performance metrics using analytical and statistical mid-term projection models to improve workforce efficiency.