Caleb

IT Specialist

Crowell • Tiempo completo

Jun 2022 - Apr 2026 • 3 yrs 10 mos

Supported partners, paralegals, and senior IT leadership at the intersection of enterprise security governance, document access control, and legal technology adoption. Identified and reported Citrix and MDM/BYOD security vulnerabilities. Managed iManage document security permissions across thousands of matter files. Investigated anomalous endpoint and identity events, including Microsoft Intune-managed certificate behavior on BYOD assets. Advised attorneys and IT leadership on AI deployment risk, including data exposure and confidentiality with LLM-based legal tools. Maintained daily technical documentation and escalation protocols aligned with audit and compliance standards.

IT Support Analyst

Gibson Dunn • Tiempo completo

Feb 2018 - Jun 2022 • 4 yrs 4 mos

Provided Tier 1/2 IT support and identity and endpoint security administration at an Am Law 100 firm. Administered RSA SecurID multi-factor authentication and provisioned secure MFA accounts. Managed Citrix environments and SCCM software deployment pipelines. Supported secure mobile devices (iOS, Android, BlackBerry) with Exchange, VPN, and Cisco VPN. Handled Active Directory account lifecycle management and audit-ready ticketing. Delivered structured troubleshooting across hardware, software, VPN, and mobile platforms.

Internal IT Auditor

Green Dot Corporation • Tiempo completo

Aug 2015 - Nov 2017 • 2 yrs 3 mos

Served as Internal IT Auditor for a financial services and banking technology company, evaluating IT general controls, access management, and system security across enterprise platforms. Conducted risk assessments and audit testing for SOX and regulatory compliance requirements. Reviewed Active Directory access controls, change management processes, and data security practices. Partnered with IT and compliance teams to remediate audit findings and strengthen information security governance.