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customercare24

MEHNAZ AKHTAR

@customercare24

"Support That Builds Trust"

Pakistán
Inglés, Urdu, Punjabí
Parte de la información aparece en idioma inglés.
Sobre mí
Customer Support Specialist with 5+ years of freelance and customer-facing experience. I provide professional Email & Live Chat Support, Ticket Management, Order Management, Order Tracking, Shipping Support, Returns, Refunds, Cancellations and Customer Assistance. I have practical knowledge of Shopify, Zendesk, Gorgias, Freshdesk, Intercom and Slack. I focus on fast responses, clear communication, problem-solving, customer satisfaction and following business support guidelines to deliver a smooth customer experience.... Lee más

Habilidades

c
customercare24
MEHNAZ AKHTAR
desconectado • 

Revisa mis servicios

Atención al Cliente
I will provide professional email and live chat customer support
DeUSD 5 / proyectoMás información
Atención al Cliente
I will provide shopify customer support, live chat and email support
DeUSD 5 / proyectoMás información

Experiencia laboral

Hyundai

Customer Support Agent

Hyundai • Tiempo completo

Sep 2023 - Dec 2025 • 2 yrs 3 mos

Handled customer inquiries through email and live chat, resolved customer issues, managed support tickets, provided order updates, and ensured timely, professional communication while following company policies.