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Courtney S
@courtneysholl
Product Manager
Estados Unidos
Inglés
Sobre mí
I bring 12+ years of experience in retail eCommerce, working with major brands to improve online shopping experiences and drive revenue growth.
I specialize in setting up and optimizing Shopify and other eCommerce platforms with a focus on customer journey, conversion, and merchandising strategy—not just design.
Whether you're launching a new store or improving an existing one, I help turn your site into a high-performing sales channel.
Habilidades
Courtney S
desconectado •
Tiempo medio de respuesta: 6 horas
Revisa mis servicios
Optimización de la tasa de conversión (CRO)
I will audit your shopify store and increase conversions
Shopify
I will build or optimize your shopify store
Porfolio
Experiencia laboral
Agile Delivery Lead / Digital Product Owner
Yum! Brands • Tiempo completo
Feb 2025 - Present • 1 yr 3 mos
Led digital product and eCommerce experience improvements for customer-facing ordering platforms across global markets. Focused on optimizing user journeys, reducing friction, and improving conversion across web experiences. Worked closely with cross-functional teams to identify opportunities, prioritize enhancements, and deliver updates that improved how customers browse, order, and complete purchases. Experienced in translating business goals and customer behavior into practical improvements that drive engagement and sales.
Not Found
Freelance • 10 yrs 4 mos
eCommerce Merchandiser and Product Owner
Mar 2021 - Feb 2025 • 3 yrs 11 mos
Led eCommerce platform improvements for a national retail brand (Rent-A-Center), focusing on optimizing product discovery, product pages, and checkout experiences to increase conversion and customer engagement. Identified friction points in the customer journey and implemented updates to improve navigation, streamline purchasing, and enhance overall site performance. Used data and customer behavior insights to prioritize improvements and deliver measurable results.
Category Administrative Assistant, Merchandising
Aug 2014 - Jan 2021 • 6 yrs 5 mos
Managed digital merchandising and content strategy for a high-traffic retail eCommerce site (Michaels), focusing on how products are presented, organized, and promoted to drive sales. Optimized product listings, category pages, and site content to improve customer engagement and conversion. Supported product launches and campaigns, ensuring a seamless and effective online shopping experience.
