c
cliff_hpcl

Clifftan

@cliff_hpcl
Singapur
Inglés, Chino
Parte de la información aparece en idioma inglés.
Sobre mí
I help SMEs improve work that gets stuck between people, processes and systems. I map workflows, identify handoff and decision gaps, and turn them into practical process improvements, SOPs or AI-enabled workflows where they fit. My experience includes BPO redesign supporting about 1,000 operations staff, customer experience chatbot work across six markets, SME finance automation, and AI training. I focus on clear scope, useful deliverables and human review where decisions matter. Tell me what is slowing your workflow down and what a better result would look like.... Lee más

Habilidades

c
cliff_hpcl
Clifftan
desconectado • 
Tiempo medio de respuesta: 8 horas

Revisa mis servicios

Automatización y eficiencia comercial
I will optimize your business processes for maximum efficiency
DeUSD 80 / proyectoMás información
Integraciones de IA
I will build ai driven custom claude skills for b2b sales prospecting
DeUSD 150 / proyectoMás información

Porfolio

Experiencia laboral

Harvest_Point Consulting

Business Systems Architect

Harvest Point Consulting • Trabajador autónomo

Oct 2024 - Present • 2 yrs

I help SMEs improve work that gets stuck between people, processes and systems. I map workflows, identify handoff and decision gaps, and develop practical process improvements and AI-enabled workflows. My experience includes SME finance automation, BPO operations redesign, customer experience chatbot work across six markets, and AI training.