c
chy_doce

Chynnon D

@chy_doce

Senior Network Engineer

Filipinas
Tagalo, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a senior network engineer with experience in commissioning Juniper routers, acting as an SME for various network technologies, and managing customer service requests. I am skilled in troubleshooting network issues and creating documentation.... Lee más

Habilidades

c
chy_doce
Chynnon D
desconectado • 

Revisa mis servicios

Soporte técnico
I will support network configuration and network integration
DeUSD 15 / proyectoMás información

Porfolio

Experiencia laboral

Freelance Network Engineer

Undisclosed • Freelance

Jul 2025 - Present • 1 yr 4 mos

• Maintain and support enterprise network infrastructure using Juniper MX, QFX, and EX series devices • Troubleshoot and resolve network issues, ensuring minimal downtime and SLA compliance • Manage and resolve client-raised support tickets, coordinating fixes and escalations as needed • Prepare and deploy network configurations for new integrations and changes, including routing, switching, and software updates.

Senior Network Engineer

Commverge Solutions Ph, Inc. • Tiempo completo

Nov 2019 - Present • 7 yrs

• Commissioned 17 MX960 Juniper Routers for the IPOE CGNAT Hardware Upgrade Project, for the additional capacity of the client's Broadband network services. • Commissioned 20 MX960 Juniper Routers for the BNG/CGNAT Hardware Upgrade project, ensuring they meet the necessary performance and reliability requirements. • Acted as an SME for Globe's APN DNS, IMS DNS, BNG/CGNAT, and IPOE CGNAT while being involved in continuous support activities and relationships with customers and vendors, ensuring the delivery of support according to the service level agreement. • Participated in project development work for the Network and System infrastructure business solutions • Manage and implement the project setup of the customer service request. • Create and implement test plans and acceptance procedures. • Understanding the product/offer value proposition and ability to operationalize it for customers and customer teams. • Carry out maintenance, troubleshooting activities, analysis, and calibration of test systems, fixtures, equipment, and software. • Manage and support tickets of customer-related issues regarding their subscriber accounts and plans • Troubleshoot raised tickets issued by the client regarding traffic degradation, DDoS attacks, and alarms generated on the edge routers of the client • Create and maintain clear documentation and change control of system config, processes, and handoff • Worked with other SMEs to troubleshoot, resolve, perform RCA, and document support tickets and configuration issues