Emma

High Ticket Sales Specialist

Upwork • Trabajador autónomo

Jul 2023 - Present • 3 yrs

I took full ownership of the sales process to help the business grow its monthly revenue. My main focus was connecting with potential clients, understanding their needs, and closing high dollar deals through clear, honest communication. I managed the entire process from the first conversation to the final signature, making sure every client had a professional and smooth experience. I led discovery calls and closing presentations, successfully turning "warm" interest into long term paying customers. I spent time learning each prospect’s specific goals and challenges so I could offer solutions that actually solved their problems. I built a organized system to check in with leads, which made sure we never missed an opportunity and kept our response rates high. By carefully checking (qualifying) leads, I made sure the business was always talking to the right decision makers. I worked directly with the business owners to rewrite scripts and sales messages, making the whole process faster and more effective. I simplified the "buying" journey by addressing client concerns early and shortening the time it took to close a deal. Even in a fast-paced remote setting, I stayed accountable and made sure every task was completed with high professionalism.