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ca121564

Chris Augustin

@ca121564

IT Solution Engineer ,AI Automation Specialist

Estados Unidos
Parte de la información aparece en idioma inglés.
Sobre mí
I'm an experienced IT Systems Engineer specializing in IT support, systems administration, help desk automation, and AI-powered solutions. I help businesses troubleshoot technical issues, streamline operations, and automate repetitive tasks. My expertise includes Microsoft 365, Intune, Jamf Pro, Google Workspace, Okta, Windows, and macOS. I provide remote IT support, endpoint management, PowerShell scripting, workflow automation, and AI-assisted help desk solutions. My goal is to deliver reliable, secure, and efficient IT services that improve business productivity.... Lee más

Habilidades

c
ca121564
Chris Augustin
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Soporte técnico
I will provide IT support, workflow automation and ai consultation
DeUSD 35 / proyectoMás información

Experiencia laboral

MSP

Systems Support Engineer II

MSP • Tiempo completo

Jan 2024 - Sep 2026 • 2 yrs 8 mos

Provided technical support, systems troubleshooting, and endpoint administration in enterprise IT environments. Supported Microsoft technologies, Windows systems, device management, and IT infrastructure while resolving technical issues and maintaining business operations.

True_City

IT Support Specialist

True City • Tiempo completo

May 2023 - Dec 2025 • 2 yrs 7 mos

Supported enterprise IT environments across Windows and macOS platforms. Worked with Microsoft 365, Google Workspace, Jamf Pro, Kandji, Okta, and other enterprise applications. Managed technical support requests, device provisioning, employee onboarding/offboarding, and IT administration tasks.

MSP

IT Support Specialist III

MSP • Tiempo completo

May 2020 - Feb 2024 • 3 yrs 9 mos

Provide enterprise IT support and technical troubleshooting for business users. Support Windows and macOS environments, business applications, endpoint devices, and daily IT operations. Assist with resolving technical issues, maintaining system reliability, and improving the employee technology experience.