
Bright Johnson
Amazon Account Reinstatement Suspension Appeal Specialist
Habilidades

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Experiencia laboral
Amazon Account Reinstatement Specialist
Fiverr • Freelance
Sep 2023 - Present • 2 yrs 11 mos
As a freelance Amazon Account Reinstatement Specialist, I have developed hands on experience helping sellers navigate account suspensions, policy violations, rejected appeals, listing issues, and performance related challenges. Through working on different seller cases, I have learned how to carefully analyze suspension notices, identify the underlying causes of account issues, and determine what needs to be addressed in an appeal. My experience has strengthened my ability to create tailored Plans of Action (POAs) covering root cause analysis, corrective actions, and preventive measures. I have also learned the importance of presenting information clearly, accurately, and in a way that directly responds to Amazon’s concerns. Working with different seller situations has taught me that every suspension requires a case-specific approach. I continue to apply this experience to help sellers organize their information, understand their account issues, improve rejected appeals, and prepare stronger, policy focused responses.
Amazon Account Reinstatement Specialist
Independent Reserve • Trabajador autónomo
Jul 2017 - Feb 2023 • 5 yrs 7 mos
As a self employed Amazon account reinstatement specialist, I supported sellers facing account suspensions, policy violations, rejected appeals, and performance related issues. I reviewed suspension notices and seller circumstances to identify the underlying concerns and developed tailored Plans of Action (POAs) addressing root causes, corrective actions, and preventive measures. I focused on clear, professional, policy aligned appeals rather than generic templates, helping sellers better understand their account issues and present well structured cases to Amazon. My experience strengthened my ability to analyze complex seller problems, identify gaps in previous appeals, and provide practical, case-specific guidance.