Explorar las categorías
Explora
Fiverr Pro
Español
$
USD
Hassan
@bria4545
Shopify Customer Support and Order Management
Pakistán
Inglés
Sobre mí
I provide reliable Shopify customer support and order management for e-commerce stores. I can handle customer emails, order tracking, address changes, cancellations, returns, refunds, exchanges, and missing or damaged delivery cases. I also organize order records, shipping details, customer communication, and store policies for chargeback responses. My focus is timely communication, accurate record keeping, secure account handling, and professional service. I am available for short-term trials and ongoing support.
Habilidades
Hassan
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will provide shopify customer support and order management
Gestión de tiendas de E-commerce
I will manage shopify chargebacks and payment disputes
Porfolio
Experiencia laboral
E-commerce Operations & Customer Support Specialist
NowThis • Trabajador autónomo
Aug 2024 - Present • 2 yrs 1 mo
Manage e-commerce operations and customer support, including customer emails, order tracking, product inquiries, quotations, order updates, delivery issues, returns, and payment follow-ups. Maintain accurate customer and order records, coordinate with production and delivery teams, and provide timely updates throughout the order process. Also assist with Shopify and website management, product information, customer complaints, and documentation for payment disputes and chargeback responses.
