
N. Shayne M
Customer Service Supervisor
Habilidades

Revisa mis servicios

Experiencia laboral
United States Postal Service
Tiempo completo • 9 yrs 8 mos
Customer Service Supervisor
Mar 2024 - Present • 2 yrs 4 mos
Supervise daily operations of customer service in the post office, ensuring high-quality service delivery. Manage and train staff, ensuring adherence to USPS guidelines and regulations. Resolve customer inquiries and concerns, ensuring efficient and effective solutions. Oversee the processing of mail and packages, ensuring smooth operations in the office.
Rural Mail Carrier
Mar 2019 - Present • 7 yrs 4 mos
Delivered mail and packages to customers on prescribed routes while processing check submissions, money orders, and stamp purchases in the field. Signed and received mail with signature requirements upon delivery and loading. Maintained records for customers with mail forwarding and change of address requests. Organized daily route for efficient delivery.