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Brandon J

@brand_data

Senior Player Support AgentAnalyst

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a skilled technical problem-solver with a proven track record of supporting players in the video game industry. I excel at troubleshooting complex issues, identifying and resolving bugs, and communicating technical information clearly and concisely. I'm passionate about using my analytical skills to improve products and enhance user satisfaction.... Lee más

Habilidades

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Brandon J
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Digitación de datos
I will enter, clean, and organize data for you
DeUSD 30 / proyectoMás información

Experiencia laboral

Vertafore

Product/Client Support Specialist

Vertafore • Tiempo completo

Jul 2017 - Sep 2017 • 2 mos

Provided superior support to clients by handling inquiries regarding our software products and services with daily volumes averaging over 100 emails a day. Ensured clients were in compliance with both State laws and NAIC and FINRA licensing regulations. Partnered with product development, IT support, and other internal teams to escalate software issues and follow through with solutions for clients.

Farmers_Insurance

Computerized Document Processing Operator

Farmers Insurance • Tiempo completo

Jan 2012 - Nov 2012 • 10 mos

I prepared insurance policies, billing statements, and checks to be mailed out to the customer.