Bradley H

Administrative Coordinator, Terminal Operations - Tsawwassen, Swartz Bay, & The Southern Gulf Islands

Nov 2023 - Feb 2026 • 2 yrs 3 mos

Provided high level administrative and operational support for major ferry terminals, coordinating day to day office functions, reporting, purchasing, budgeting, records and internal processes. Managed non labour budgets and purchasing while supporting managers with scheduling, documentation, meetings and operational priorities. Also served as a safety coordinator, helping maintain Joint Occupational Health and Safety requirements, track action items and support workplace safety initiatives. The role required strong organization, accuracy, discretion and the ability to manage multiple priorities in a fast paced operational environment.

Manager, Terminal Operations - Swartz Bay & The Southern Gulf Islands

Jul 2024 - Nov 2024 • 4 mos

Managed day to day terminal operations across the Southern Gulf Islands, with responsibility for safety, staffing, customer service and operational performance. Oversaw budgeting, purchasing and resource allocation across multiple locations while supporting Joint Health and Safety Committees and workplace safety initiatives. Led crews, coordinated operational priorities and resolved issues in a fast paced environment to keep service running safely and efficiently.

Staff Scheduler, Scheduling Services and People Experience - Tsawwassen

Nov 2021 - Nov 2023 • 2 yrs

Managed daily crew scheduling in a fast paced operational environment, coordinating staffing changes, absences, replacements and schedule adjustments while maintaining operational coverage. Worked closely with employees and supervisors to resolve last minute staffing issues, manage competing priorities and keep schedules accurate and up to date. The role required strong organization, communication, problem solving and attention to detail, along with confidence using scheduling systems and employee records.