Boluwatife A
Fashion Designer and Illustrator
Habilidades
Revisa mis servicios

Porfolio
Experiencia laboral
Client Services
Lloyds Banking Group
Apr 2025 - Present • 1 yr 5 mos
Provide expert advice on case resolution, management, and service standards, strengthening front-line management capability. Coordinate end-to-end resolution of high-priority cases, managing timelines, internal referrals, and follow-ups to ensure timely, fair outcomes. Maintain accurate, up-to-date records in line with FCA and data protection guidelines, ensuring accountability and audit readiness. Partner with operational leads to improve service delivery, embedding continuous learning and process improvements. All these attributes are also embedded in my sketches as I ensure timely delivery, attentiveness to details and consultation