
Bochra.bouhafs
I will provide accurate English,Arabic and frensh translation
Habilidades

Revisa mis servicios

Experiencia laboral
Customer service executive
Dubai International • Tiempo completo
Sep 2023 - Feb 2026 • 2 yrs 5 mos
Resolved a complex tenants and owners inquiries, including high-profile VIP clients, ensuring adherence to Service level agreements and manual escalations, improving resolution effeciency, maintained accurate records and coordinated with internal teams to ensure efficient service delivery.
Customer service support
TIGER • Tiempo completo
Mar 2022 - Aug 2023 • 1 yr 5 mos
Provide a prompt support to customers, managing emails, meeting minutes, agendas and essentials documentation, develop long-term customer relationships and effectively transferred leads to relevant teams, followed up on payments, achieved accounts receivable targets in monthly basis