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Senior Automation Solutions Engineer

Flow Telecom • Freelance

Mar 2022 - Dec 2025 • 3 yrs 9 mos

Flow Telecom recruited me to lead the design and implementation of enterprise make com automation, make automation, workflow automation, n8n automation, and zapier automation projects for growing businesses looking to improve efficiency and reduce operational costs. I designed sophisticated make com scenario workflows integrating Airtable, Google Sheets, Shopify, Stripe, Slack, HubSpot, Gmail, Monday.com, ClickUp, and OpenAI through secure api integration and webhook technologies. I also handled multiple fix make com assignments by rebuilding broken scenarios, improving execution paths, resolving webhook failures, and strengthening overall workflow performance. My responsibilities expanded into artificial intelligence, where I developed n8n ai automation, implemented intelligent n8n ai agent systems, deployed advanced ai chatbot workflows, connected whatsapp chatbot solutions, and launched vapi ai powered ai voice agent automations that streamlined customer support, appointment booking, and lead qualification. Beyond technical implementation, I optimized reusable make automations, documented automation standards, trained junior engineers, monitored production systems, and continuously improved workflow efficiency. My contributions reduced manual workloads, improved response times, strengthened data consistency, increased client satisfaction, and positioned the company as a trusted provider of scalable automation, API integration, Airtable solutions, Make, n8n, Zapier, and intelligent workflow automation services.

API Integration & Automation Specialist

Integrative Arctic Technologies Inc. • Freelance

Mar 2022 - Oct 2025 • 3 yrs 7 mos

I worked closely with development teams and business consultants to build dependable make com automation, make automation, workflow automation, n8n automation, and zapier automation solutions for organizations across several industries. I developed custom make com scenario workflows that automated lead generation, CRM synchronization, payment processing, internal approvals, inventory management, reporting, and customer onboarding. I also completed numerous fix make com projects by rebuilding unstable automation systems, optimizing routers, correcting webhook failures, and improving API communication between cloud platforms. I delivered advanced api integration projects using Airtable, Google Sheets, Shopify, Stripe, Slack, HubSpot, OpenAI, Calendly, Trello, Monday com, and REST APIs. I built intelligent n8n ai automation, implemented n8n ai agent workflows, deployed ai chatbot systems, connected whatsapp chatbot automation, and integrated vapi ai powered ai voice agent technology to improve customer interaction and internal support operations. My automation standards improved workflow stability, minimized human error, increased productivity, and reduced manual processing across every department. Through carefully designed make automations, reusable automation modules, and scalable integration architecture, the company successfully expanded its automation services while maintaining exceptional system reliability.

Automation Engineer

Automatic Data Processing • Freelance

Nov 2022 - Aug 2025 • 2 yrs 9 mos

Automatic Data Processing hired me to modernize business operations for clients seeking reliable workflow automation. My role focused on building enterprise-grade make com automation, make automation, workflow automation, n8n automation, and zapier automation systems that reduced repetitive work and improved operational performance. I developed advanced make com scenario workflows for ecommerce businesses, SaaS companies, agencies, consultants, and service providers. These automations handled lead capture, CRM updates, order processing, invoice generation, inventory synchronization, customer onboarding, reporting dashboards, and marketing automation. I also delivered several fix make com projects by repairing damaged scenarios, resolving API failures, improving webhook reliability, and restructuring automation logic. My responsibilities included delivering secure api integration projects using REST APIs, Airtable, Google Sheets, Stripe, Slack, OpenAI, Shopify, Calendly, HubSpot, Trello, and ClickUp. I implemented intelligent n8n ai automation, built advanced n8n ai agent systems, integrated ai chatbot workflows, connected whatsapp chatbot solutions, and deployed vapi ai powered ai voice agent applications for automated customer engagement. I introduced reusable make automations, documented integration procedures, mentored junior automation engineers, monitored production workflows, and optimized automation performance across multiple business environments. These improvements reduced manual operations, increased workflow stability, improved client satisfaction, and helped establish the company as a trusted automation provider.