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Georgios M
@bewebwisebe
SQL Expert, ITSM Consultant
Bélgica
Inglés, Griego, Francés
Sobre mí
Senior SQL & ITSM Consultant
Operational Reliability & Business Continuity
Strategic Partner for High-Stakes Data Operations & ITSM Governance
💻 Faster user experience (MSSQL Performance Rescue)
⚙️ Fewer outages and repeat incidents (ITSM Fix Sprint)
🛡️ Predictable, auditable operations (Managed Performance)
Stop production slowdowns, eliminate repeat incidents and make your database platform predictable, auditable and cost‑efficient. Fixed‑price, outcome‑first engagements that deliver measurable KPIs and a clear roadmap to scale.
Habilidades
Georgios M
desconectado •
Revisa mis servicios
Diseño y optimización
I will fix your critical mssql server issue fast
Consultas SQL y NoSQL
I will optimize one slow sql query or stored procedure and provide production safe fix
Experiencia laboral
Interparking Group
Freelance • 6 yrs 11 mos
Functional Analyst
Dec 2024 - Present • 1 yr 5 mos
- Analysis Leadership: Led end-to-end functional analysis bridging business needs with technical specifications. - Team Facilitation: Facilitated workshops and led cross-functional teams for solution design and delivery. - Technical Support: Provided senior SQL and L3 Dev support for mission-critical production systems. - Governance: Managed incident investigation, RCA, and corrective actions for regulatory compliance. - Data Integrity: Managed UAT and reconciliation to ensure cross-border invoicing and data accuracy. Tech: BPMN, UML, draw.io, Azure DevOps, Jira, Confluence, Git, ServiceNow, SQL Server, T-SQL.
Head of Group IT Support
Jan 2023 - Dec 2024 • 1 yr 11 mos
- Team Leadership: Directed L1/L2 support teams across nine countries for multi-national operations. - ServiceNow Administration: Managed 50,000+ tasks over a two-year implementation period. - Service Management: Managed ITIL Incident, Service Request, Problem, and Change lifecycles. - Process Governance: Established cross-border processes and monitored KPIs for quality service levels. Tech: ServiceNow Admin/ITSM (Incident, KM, Change), ITIL, KPIs.
Senior SQL / .NET Maintenance Engineer
May 2019 - Dec 2022 • 3 yrs 7 mos
- Platform Reliability:Managed 100M+ transactions in nine countries ensuring high-volume platform stability. - Data Integrity: Facilitated complex data reconciliation and settlement for multi-national revenue operations. - SQL Development: Optimized SQL Views and Stored Procedures for accurate cross-border invoicing. - L3 Support: Led incident investigation, delivered technical fixes & conducted comprehensive RCA. Tech: SQL Server, T-SQL, Stored Procedures, SSMS, Azure DevOps, Jira, Git, Confluence.
