Benjamin R

ecommerce expert

Shopify • Tiempo completo

Jul 2021 - Present • 5 yrs 4 mos

**Work Experience: E-commerce Expert & Shopify Specialist** I have five years of experience in e-commerce and digital services, specializing in Shopify store management, online business development, product optimization, and digital marketing. I help businesses establish, manage, and improve their online stores to create a professional shopping experience and support business growth. My responsibilities include setting up Shopify stores, customizing themes, uploading products, organizing collections, writing product descriptions, and optimizing product pages for search engines. I assist with inventory management, order processing, payment and shipping configurations, and improving website navigation to make online shopping easier for customers. I also work with Google Merchant Center to review product feed errors, investigate product disapprovals, identify policy compliance issues, and recommend corrective actions for account-related problems. My digital marketing experience includes keyword research, SEO optimization, campaign support, conversion rate improvement, and analyzing website performance to identify opportunities for growth. In addition, I have experience in website testing, identifying technical issues, documenting bugs, and supporting quality assurance processes. My Computer Science background strengthens my analytical thinking, technical troubleshooting, and understanding of digital platforms. I value clear communication, attention to detail, meeting deadlines, and understanding each client's business objectives. I aim to deliver practical solutions that improve store functionality, product visibility, and customer satisfaction. I communicate in English, Spanish, and French, enabling me to collaborate with clients across different markets. My goal is to help businesses build reliable online stores, improve their digital presence, and develop sustainable e-commerce operations through professional service and continuous improvement.