Bayron Ortiz

Medical Virtual Assistant & EHR Specialist | Orion Ortho & Spine

Orion • Freelance

Sep 2026 - Present • 1 mo

Served as a dedicated Medical Virtual Assistant for an orthopedic and spine practice based in the United States, managing essential back-office workflows and administrative documentation. Key Responsibilities: • Accurately processed and updated Electronic Health Records (EHR/EMR) ensuring absolute data integrity and compliance. • Conducted asynchronous back-office administrative tasks, minimizing documentation backlogs for healthcare providers. • Organized medical documentation, patient intake forms, and administrative logs with a high level of detail. • Maintained professional communication and workflow coordination within a remote team environment. • Ensured strict adherence to healthcare privacy standards and data security guidelines.

Bilingual Medical Translator & Interpreter | Contact Us

nuvo • Tiempo completo

Oct 2025 - Sep 2026 • 11 mos

Provide over-the-phone and video remote medical interpretation for hospitals, clinics, and insurance providers in the US. Interpret complex medical conditions, treatments, and protocols accurately between providers and patients.

Customer Service Representative

Everise • Tiempo completo

Jan 2024 - Sep 2025 • 1 yr 8 mos

My role at Continuum is to help customers with questions about the product, providing information and support as well as solving the various problems they might have in their accounts or using the system and the website, I moved up as an administrative assistant helping to resolve doubts and questions to other agents employed by the company ensuring detailed and accurate information on how to resolve each situation that arises during interactions with customers and giving effectiveness in resolving interactions with much accuracy and fluidity and speed ensuring a better service for both the customer and the agent.