Balasundar S

Senior Lead Software Engineer — Virtusa

Virtusa • Tiempo completo

Jul 2025 - Present • 1 yr 2 mos

● Designing and delivering scalable Salesforce architectures with focus on Service Cloud, LWC. ● Owning technical solution design, integration patterns, and architectural decision-making. ● Implementing secure REST API integrations with external enterprise systems. ● Conducting architecture-level code reviews and enforcing Salesforce best practices. ● Supporting deployment planning, release strategy, and platform stability. ● Mentored and guided development teams, ensuring adherence to Salesforce best practices and improving delivery quality across projects. ● Defined platform governance and security standards, optimizing system performance, maintainability, and compliance across enterprise implementations. ● Designed and implemented custom Lightning Components (Aura & LWC) to enhance Salesforce user interface and streamline business workflows. ● Integrated Salesforce with external systems using REST APIs and Web Services, ensuring seamless data flow and system interoperability.

Senior Associate / Salesforce Technical Lead — Cognizant

Cognizant • Tiempo completo

May 2021 - Jul 2025 • 4 yrs 2 mos

● Designed enterprise Salesforce solution architecture for PG&E application using Batch Apex and Visualforce. ● Led MuleSoft-based REST integrations for payment and SEM processing systems. ● Defined deployment strategy and managed releases using ANT Migration Tool. ● Architected LWC and Aura-based solutions for Johnson & Johnson business workflows. ● Designed and implemented SAP–Salesforce integration architecture using REST APIs. ● Supported CI/CD pipelines and automated deployments using Jenkins. ● Involved daily backlog grooming calls, ensuring optimal solutions to client requirements. ● Facilitated knowledge transfer sessions to the testing and support teams. ● Architected and developed Apex Controllers and Helper functions, making components context aware as per client requirements. ● Designed and implemented Lightning Components, Apex Triggers, and Salesforce security features based on client needs. ● Led integration efforts between SAP and Salesforce systems using REST API. ● Authored unit test cases with comprehensive scenarios and best practices. ● Managed deployment processes using Jenkins for each sprint.

Salesforce Developer — Accenture

Accenture • Tiempo completo

Nov 2016 - May 2021 • 4 yrs 6 mos

● Conducted requirement analysis and estimation for design flow and development. ● Proactively handled ELS calls, resolving issues and clarifications during calls. ● Facilitated knowledge transfer sessions to the testing and support teams. ● Architected and integrated CONDB and Salesforce systems using REST API. ● Authored unit test cases with comprehensive scenarios and best practices. ● Managed migration from Salesforce Classic to Salesforce Lightning, enhancing user experience and functionality. ● Designed Visualforce pages and Lightning Components using Apex controllers based on business requirements. ● Developed standard case forms for customer community users in the Community Portal. ● Managed the case management process and gained hands-on experience in the Service Console. ● Worked on Knowledge Article Management in Classic and handled the approval process of articles.