I work in e-commerce operations for a Shopify-based B2C business, with hands-on experience across online sales, customer experience, product presentation, fulfilment and running an online store.
Using this practical perspective to review Shopify stores from a customer's point of view, identifying conversion barriers, friction points and areas for improvement.
My approach combines a structured CRO framework with manual review of the customer journey, covering product pages, navigation, mobile, cart and checkout.
I provide practical, prioritised recommendations rather than generic advice.... Lee más