a
asiabatool978

AsiaBatool

@asiabatool978

Customer support agent for Email live chat and watsapp

Pakistán
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Customer support agent from Pakistan with strong English skills. I handle customer queries via email, live chat and WhatsApp for online stores. Fast, polite, and available during UK/US hours. I manage orders, product questions and complaints professionally.... Lee más

Habilidades

a
asiabatool978
AsiaBatool
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will be your shopify customer support VA email chat urdu or english
DeUSD 5 / proyectoMás información

Porfolio

Experiencia laboral

Online_Business Institute

Customer Support Agent

Online Business Institute • Tiempo completo

Sep 2025 - Present • 10 mos

Customer support agent with 1+ year experience Key tasks: 1. Respond to customer queries via email, live chat, WhatsApp - average response time under 5 mins 2. Manage order tracking, shipping issues, returns & refunds 3. Handle product questions and complaints with 98% customer satisfaction 4. Work in UK/US time zones for fast support Achievements: - Resolved 500+ customer tickets with positive feedback - Reduced refund requests by handling issues quickly and politely - Experienced in Zendesk, Gorgias and Shopify helpdest tools.