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Asad Jamal
@asadjamal_aj
Customer Support and Operations Specialist
Pakistán
Inglés, Urdu
Sobre mí
I’m a professional Customer Support and Operations Specialist with experience supporting UK, USA, and Canada businesses remotely. I provide customer service, phone and email support, route planning and dispatching, taxi operations, payroll and salary management, accounts and finance support, supplier invoice handling, claims management, and general virtual assistance. I focus on clear communication, accuracy, fast response times, and reliable day-to-day business support. I’m available for both short-term projects and long-term partnerships.
Habilidades
Asad Jamal
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Auditoría de libros
I will manage your quickbooks bookkeeping, invoices, expenses and payroll
Gestión de tiendas de E-commerce
I will provide shopify customer support and store management
Experiencia laboral
Operations & Customer Support Specialist
Outsource Guru • Tiempo completo
Apr 2024 - Present • 2 yrs 5 mos
Manage day-to-day remote operations and business support for a UK-focused logistics and delivery operation. My responsibilities include customer support, phone and email communication, route planning, route dispatching, driver coordination, delivery scheduling, taxi operations and dispatching, payroll preparation, salary and worked-hours management, accounts and financial administration, supplier invoice processing, claims handling, reporting, and general administrative support. I regularly coordinate with drivers, customers, suppliers, and management to ensure smooth daily operations and professional service delivery. I also handle accurate records, payroll information, invoices, operational updates, customer issues, and time-sensitive tasks. I have developed strong experience working remotely with UK business operations and providing reliable English-speaking support. My skills are also transferable to businesses in the USA and Canada requiring customer service, virtual assistance, dispatching, administration, payroll, finance support, and back-office operations.
