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ardhaantara

Ardamay D

@ardhaantara

Trust Safety Specialist

Indonesia
Inglés, Indonesio, Javanés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Trust & Safety Specialist with over 4 years of experience moderating high-risk digital content across global platforms. I combine a Master's-level background in Cultural Studies with expertise in policy enforcement and trend analysis to balance strict guideline adherence with contextual judgment. I have a proven track record of identifying systemic risks like CSAM/CSEM and reducing safety response times.... Lee más

Habilidades

a
ardhaantara
Ardamay D
desconectado • 

Revisa mis servicios

Gestión y participación
I will moderate and manage your discord, forum, or social community
DeUSD 15 / proyectoMás información

Experiencia laboral

TDCX

Trust and Safety Content Moderation

TDCX • Tiempo completo

Jun 2022 - Present • 4 yrs 4 mos

- Reviewed and adjudicated 7,000+ monthly user reports for a 350+ member community against complex platform and client guidelines, maintaining 95% accuracy while resolving inquiries and escalations accurately and on time. - Flagged a recurring CSAM/CSEM root cause to leadership, contributing to an automated filter that cut manual review workload. -Flagged recurring grooming/predatory behavior patterns, escalating high-risk cases for faster intervention.