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arantxamacabeo

arantxamacabeo

A reliable professional who can handle your customer service needs

Filipinas
Parte de la información aparece en idioma inglés.
Sobre mí
With over 10 years of experience in customer support, I have developed a strong skill set in handling phone, chat, and email inquiries, ensuring that customers receive prompt and effective solutions. Additionally, I also worked in seller support for a major e-commerce platform in Asia, where I assisted sellers with product listings, order management, and resolving seller inquiries. Let’s discuss how I can help streamline your operations and support your business goals—contact me today to get started!... Lee más

Habilidades

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arantxamacabeo
arantxamacabeo
desconectado • 

Revisa mis servicios

Atención al Cliente
I will be your professional customer service agent
DeUSD 5 / proyectoMás información

Experiencia laboral

Upwork

Customer Ambassador

Upwork • Freelance

Jan 2023 - May 2026 • 3 yrs 4 mos

• Supported platform trust and integrity by conducting credential, certification, and tax identification verification for freelancers and clients prior to publishing verified status. • Reviewed and approved client testimonials to ensure accuracy, authenticity, and adherence to trust and safety standards. • Provided end-to-end support for users by resolving complex account issues, including restrictions, API access requests, and policy inquiries, while acting as a liaison between users and internal teams. • Maintained high standards of data accuracy, confidentiality, and customer experience while supporting a global user base.